Stewarding Manager

Shangri-La Barr Al Jissah Muscat  Muscat, Sultanate of Oman

Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-Las Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels : the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.

Job Summary :

The Stewarding Manager is responsible for managing all stewarding operations and ensuring the highest standards of cleanliness, sanitation, and hygiene in all kitchen and back-of-house areas. The role ensures effective management of stewarding staff, inventory control of kitchen equipment, and compliance with Shangri-Las food safety and environmental standards.

As Stewarding Manager, we expect you to :

Key Responsibilities :

Operational Management

Oversee daily stewarding operations across all kitchens and F&B outlets.

Ensure all kitchens, dishwashing areas, and equipment are maintained in excellent hygienic condition.

Supervise and schedule stewarding team, ensuring adequate coverage for all operations.

Manage setup and cleanliness for banquet functions, ensuring all equipment is prepared and sanitized.

Health, Safety & Hygiene

Ensure full compliance with Shangri-La Food Safety Management System (SFSMS), HACCP, and local health regulations.

Conduct regular inspections and hygiene audits in coordination with Hygiene Manager.

Lead by example in maintaining high standards of personal hygiene and grooming among the stewarding team.

Inventory & Cost Control

Monitor and control breakage, loss, and inventory of kitchen and service equipment.

Manage chemical usage and ensure proper storage and handling as per safety standards.

Work closely with procurement and engineering for maintenance and equipment requirements.

Team Development

Train and develop stewarding colleagues in cleaning techniques, food safety, equipment handling, and hotel standards.

Conduct regular performance reviews and maintain discipline within the team.

Motivate the team through effective communication and recognition practices aligned with Shangri-La values.

Sustainability & Environmental Practices

Lead initiatives to improve sustainability in stewarding operations including water and energy conservation.

Promote effective recycling and waste management practices in accordance with Shangri-Las ESG goals.

Requirements :

Strong leadership, organizational, and communication skills.

In-depth knowledge of hygiene standards, chemicals, equipment handling, and Food Safety / HACCP practices.

• Familiarity with hospitality systems and reporting tools.