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Sales Associate

Sales Associate

Apparel GroupMuscat, Muscat Governorate, Oman
30+ days ago
Job description

Position Objective

  • The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.
  • Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.

Key Responsibilities

  • Greet the customers and assist them in selecting the right product.
  • Convert the window shoppers to ultimate buyers.
  • Promote the Club Apparel Loyalty Program of the company for repeat sales.
  • Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).
  • Must be updated about the various brands of the group for suggestive selling to the customers – Grooming / Attitude / Knowledge.
  • Must be presentable and well‑groomed at all times.
  • Flexible to work for extended hours during the Sale period.
  • Must possess up to date product knowledge and ensure minimal stock loss.
  • Flexible to work for extended hours during the Sale period.

    • Merchandise

  • Ensure all stock is laid out and displayed in order to attract customers and as per standard layout norms.
  • Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
  • Record the inventory inward / outward and maintain the report of the same Process.
  • Handle the POS (Point of Sale) / Billing Counter efficiently.
  • Tally money in the cash till during the beginning / end of the shifts.
  • Issue receipts / refunds / change to the customers correctly.
  • Process the payments by cash / credit cards / vouchers / automatic debits.
  • Ensure awareness and vigilance at all times of security in the store without any negligence.
  • Must be flexible to work for varied shifts and overtime as per the business requirement.
  • Adhere to SOP & Loss Prevention Policies.
  • Maintain confidentiality of the sales figures to the outside party.

    • Seniority level : Entry level

    Employment type : Full-time

    Job function : Sales and Business Development

    Industry : Retail

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    Sales Associate • Muscat, Muscat Governorate, Oman