Spa Manager

Full Time Spa Manager for a 5 Star Hotel Spa in Oman.

Minimum experience required : over 1 year.

Salary : Negotiable based on skills and experience.

Location : Muscat, OM

Start date : Immediately

We are seeking a highly motivated and experienced Spa Manager to oversee daily operations of our spa facility. The ideal candidate will ensure exceptional customer service, manage staff, maintain high cleanliness and safety standards, and drive business growth through innovative services and marketing strategies.

Responsibilities include leading a team of therapists, receptionists, and support staff to deliver a relaxing experience; hiring, training, and evaluating staff; creating schedules; managing payroll; managing inventory and supplies; maintaining equipment; collaborating with marketing on promotional campaigns; understanding wellness trends; implementing new services; handling customer feedback; and ensuring client satisfaction.

The candidate should possess strong leadership, communication skills, a passion for wellness, and a background in hospitality or wellness management. Experience with spa management software, budgeting, and health and safety regulations is essential. This full-time role may require evening and weekend hours.

If you are a proactive leader committed to excellence and creating a welcoming environment, we encourage you to apply.

Responsibilities

• Oversee daily spa operations and workflow
• Hire, train, and manage staff
• Maintain cleanliness and safety standards
• Develop and execute marketing strategies
• Manage inventory and supplies
• Monitor customer satisfaction and resolve complaints
• Create staff schedules and manage payroll
• Ensure health and safety compliance
• Analyze financial reports and manage budgets
• Introduce new services based on market trends

Requirements

Potential interview questions include inquiries about experience, software familiarity, handling feedback, marketing successes, team motivation, industry trend awareness, availability, budget management, safety compliance, and service innovation.

Key skills required : Leadership, Communication, Customer Service, Budget Management, Marketing, Scheduling, Inventory Management, Conflict Resolution, Team Building, Safety Compliance.

Related roles include Spa Director, Spa Supervisor, Salon Manager, Hospitality Manager, and Guest Services Manager.

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