Villa Attendant

Scope of Work

As Villa Attendant, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests.

In this role, I will assume full responsibility for the efficient operation of all guest villa cleaning tasks and guest housekeeping requests to provide exceptional products and services within brand operating standards.

I will assist to ensure that all set policies, procedures, best practices are in place and rigorously enforced.

A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained in line with brand and statutory requirements.

An important part of the role is to interact with guests and hosts in a professional, courteous and positive manner and proactively seek feedback, using guest name whenever possible. I am responsible for an exceptional guest experience from arrival to departure. In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests. Qualification : To execute the position of Villa Attendant, I have the required formal qualifications, technical skills and at least two years experience in the same or similar role in luxury spas and resorts.

I possess exceptional interpersonal skills and thrive in a multi-cultural team.

I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.

The above is intended to provide an overview of the role and responsibilities for Villa Attendant at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and / or exhaustive list of the duties and responsibilities inherent to the position. Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment. Accommodation Provided : Yes Benefit : Monthly Service Charge.

Meals, uniform, transportation.