Line Manager (Job Title) : Project Director / General Manager IFM
Project Location : Muscat, Oman
Job Summary :
The FM Director will be responsible for leading, managing, and overseeing all aspects of Integrated Facilities Management (IFM) for the Oman Cultural Complex, a large-scale cultural facility comprising the National Theatre, National Library, Archive, Data Center, and other specialized spaces. The role demands strategic planning, operational excellence, and alignment with the project's long-term objectives, ensuring the efficient delivery of FM services in compliance with contract specifications, regulatory requirements, and client expectations
Duties & Responsibilities / Deliverables :
Strategic Leadership & Planning :
- Develop and implement the IFM strategy in alignment with the project’s objectives, ensuring optimal service delivery, operational efficiency, and cost-effectiveness.
- Oversee the development of annual budgets, operating plans, and performance objectives for the IFM department.
- Identify opportunities for continuous improvement in service delivery and asset management.
Operational Management :
Oversee and coordinate the management of hard and soft FM services, including MEP systems, HVAC, security, cleaning, landscaping, and waste management.Implement and monitor service-level agreements (SLAs) and key performance indicators (KPIs) to ensure service quality and operational efficiency.Lead the integration of FM services for specialized areas, such as library operations, theatre management, and data center facilities.Contract Management :
Manage all FM service contracts, ensuring adherence to contract terms, performance standards, and regulatory compliance.Develop and enforce risk management protocols, safety procedures, and emergency response plans.Lead negotiations with service providers, contractors, and subcontractors to optimize value and minimize risk.Oversee and manage the data centre operator contract to ensure optimal performance, compliance, and continuity of critical services.Stakeholder Management & Reporting :
Maintain strong relationships with key stakeholders, including project directors, ministry representatives, service providers, and contractors.Prepare and present monthly, quarterly, and annual performance.Ensure effective communication and alignment between various departments involved in the IFM operations.Sustainability & Compliance :
Develop and implement sustainable FM practices in line with environmental standards and project-specific requirements.Monitor regulatory compliance across all FM operations, ensuring adherence to local laws and international best practices.Initiate and lead training programs on sustainability, safety, and quality management for FM staff.Education & Experience :
Bachelor’s in engineering, FM, or related field (master’s preferred).Minimum of 10+ years of experience in IFM on property & infrastructure of large-scale projects.Experience with cultural facilities is preferred.Prior experience in GCC countries preferable.Experience in commissioning and handover to operations a must.Skills & Person Specification :
Strong leadership, communication, and stakeholder management skills.Excellent analytical and strategic planning capabilities.Excellent problem-solving and decision-making abilities.Detail-oriented and well-organized, with the ability to manage multiple tasks concurrently.Ability to work effectively under pressure and meet tight deadlines.#J-18808-Ljbffr