Job Title: Loyalty Operations Manager
Term: 12 months- renewable
Location: Muscat, Oman
Division: Customer Experience/ Loyalty Operations
Reports to: Head of Loyalty Operations
Relevant experience: 4-7 years in loyalty operations, customer experience, or service delivery within consumer facing industries.
Mandatory requirements:
Purpose of Project
You will play a critical role in ensuring the successful launch, operational readiness, and ongoing performance of a large-scale customer loyalty program across digital and assisted channels. This role focuses on translating loyalty design into seamless day-to-day operations, enabling frontline teams, and ensuring consistent, high quality customer experiences. As a key operational owner, you will drive process excellence, resolve real-time issues, and continuously improve program execution- providing a strong platform for customer engagement, retention, and long-term value creation.
Key Activities:
Knowledge and Experience
Loyalty Operations Manager • Muscat, Oman
Hybrid (Bahrain, Saudi Arabia, UAE, Qatar, Kuwait & Oman) or Remote Worldwide | Full-time | August 2026 – August 2027.Calo is an app providing personalized meal plans for busy people through nutrit... أظهر المزيد
Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences.We need exceptional talent to help us on this journey.Like g... أظهر المزيد
We’re Hiring: Team Leader – Soft Services (Facility Management).Location: Muscat, Oman (Local and Overseas candidates are welcome to apply).We are looking for a motivated and experienced Team Leade... أظهر المزيد
An emerging F&B company that runs a chain of high quality casual dining restaurants serving excellent food with informal, friendly service and great value for money.The Company has ambitious expans... أظهر المزيد
The incumbent will be responsible for the supervision of administrative services such as the maintenance of insurance policies, provision of telephone services, maintaining relationships with exter... أظهر المزيد
Head of Business Development & Research.This is an exciting opportunity for a senior investment professional to lead strategic business development, investment research, and portfolio management in... أظهر المزيد
Call Center) وفريق الاستفسارات.Google Ads, Meta, Content Management).STEAM، سياسة تعظيم الأثر في القراءة والكتابة، وسياسة الترشيق المالي والتركيز على الأثر الممتد. أظهر المزيد
Makes sure that the guests feel always at ease and find everything to their taste;.Provides guests with a friendly, competent and top quality service ensuring maximum guest satisfaction in a manner... أظهر المزيد
Present and sell company products.Identify and acquire new customers.Follow up on orders and collect payments.Maintain strong relationships with existing clients.Prepare and submit sales reports.Mo... أظهر المزيد
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.Launched in Bahrain in 2019, we have... أظهر المزيد
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.QNB Group’s presence thro... أظهر المزيد
Welcome and assist guests in a friendly and professional manner.Take food and beverage orders accurately.Serve meals and drinks promptly while maintaining quality service.Ensure tables and dining a... أظهر المزيد
Identifying new business and developing long-term customer relationship.Provide proactive and consultative customer service to assigned Customers.Organize and facilitate regular in-person service m... أظهر المزيد
Minimum of 10 years experience in HSEQ , Operations, and Business Development.The incumbent shall provide necessary assistance and liaison with the Country Manager in all matter relating to daily o... أظهر المزيد
Bahja Real Estate is a respected property firm committed to delivering exceptional service and expertise within the dynamic Omani property market.We are seeking a motivated and professional Real Es... أظهر المزيد
Sales Associate(Job Number: SAL003228).Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer se... أظهر المزيد
Qualified and experienced Territory Account Management (sales) professional with strong experience selling through distribution/partner channels.You should have excellent communication and negotiat... أظهر المزيد
Assistant Manager 2(Job Number: ASS000221).Greet customers and assist them in their purchase decisions by offering expert advice in compliance with quality and customer service standards.Communicat... أظهر المزيد
Identify and evaluate potential suppliers, negotiate contracts, and establish long-term relationships with key vendors.Prepare and process purchase orders, requisitions, and other procurement docum... أظهر المزيد
PDCs) for the Group's retail, corporate and governmental clientele in the Sultanate of Oman.Conducting central cash activities such as servicing QNB branch requests (including the offsite ATMs and ... أظهر المزيد
