Tech Lead Payment Systems- Compliance

Job Title: Tech Lead Payment Systems- Compliance

Term: 6-12 months

Location: Muscat, Oman

Department: IT- Digital Transformation

Reporting to: Head of Digital Transformation- Payment Systems

Job Brief:

Bank seeking a skilled resource under Payment Systems to support and manage the Compliance and other Issuing & Acquiring implementations under Payment Systems (Digital Transformation) which has direct or indirect impact on the clients Mandates. In this role, resource will be responsible manage Mandates in coordination with Card Business and other stakeholders for clients Compliance mandate changes and other key initiative by client and work closely with cross-functional teams and stakeholders to deliver timely and effective solutions.

Key Responsibilities:

• Manage Payment scheme Projects & CR as a Technical point of contact for all Payment Compliance and POS related client Mandate.
• Provide necessary support to channels, middleware and other systems integrated with Payment Issuing & Acquiring applications w.r.t impact of the client mandates.
• Drive end-to-end integration strategy across Issuing & Acquiring systems, third-party integration, data points and payment scheme to ensure seamless data integrity and security to adhere to client compliance mandates.
• Responsible to provide strategic technical support and architectural governance to other teams for the best practices, PA-DSS standards, and robust solution delivery.
• Understand the solution architecture and technical design for the Issuing & Acquiring platforms to ensure bank opt for the right solution design for the key areas like Regulatory Payment Compliance, internal Compliance and other Issuing & Acquiring solutions.
• Managing technical project deliverables in line with the project plan and commitment to bank's Issuing & Acquiring team.
• Recording and managing technical compliance related issues and escalating where necessary.
• Managing skills and techniques including people, communications, risk & change management, with a strong focus on operational excellence.
• Resource will be engaged to have controlled deployment of patches, fixes and other changes on clients Compliance and POS applications with aim to achieve well-documented and controlled deployments so that clarity and transparency is maintained.
• The candidate should have strong knowledge and hands on Payment applications with proven experience for domestic card scheme.
• Resource should understand Payment Scheme application architecture and technical knowledge to analyse impact of relevant changes is a must.
• Prepare production technical golive checklist considering deployments done during testing life cycle.
• Partner with internal and external stakeholders to elicit, analyse, validate, and translate complex business requirements into scalable technical solutions required to comply with clients mandates.
• Align technology initiatives with organizational strategy and business objectives by fostering stakeholder collaboration, managing expectations, and ensuring solution delivery maximizes business value.
• Provide post-production support and continuous service improvement initiatives by resolving critical issues, implementing clients enhancements, and ensuring platform stability based on operational insights and evolving clients mandates.
• Drive continuous improvement by evaluating project outcomes against defined KPIs, conducting post-implementation reviews, capturing lessons learned, and identifying opportunities for process optimization, innovation, and operational excellence.

Principal Accountabilities:

• Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner.
• Provide insights, suggestions and feedback to managers and leads.
• Analysis, review and advice for End-to-End Integrations. Dedicated support to finalize the BRD and design specifications FS with team in Business Analysis/Pre-development Phase.
• Prepare Test Setup buildup document which will become basis for later on prod setup buildup which should contain:
• Hardware Requirement, Software Requirement, Software patches/updates detail & Setup.
• Smooth handing over of the production environment to the operations department.
• Hands-on knowledge on Oracle PL/Sql is a must.

Qualification:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Master's degree in Business Administration or relevant field preferred.

Experience:

• Minimum of 15+ years of experience in Payment systems preferably for Payment Compliance and Issuing & Acquiring solutions.
• Proven experience for handling domestic card scheme program preferably in GCC market.
• Strong knowledge of payment protocols, APIs, and integration technologies.
• Ability to work under pressure and manage multiple priorities.

Soft Skills:

• Deep understanding of payment processing systems and technologies
• Knowledge of major payment networks (Visa, Mastercard, etc.)
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  • Familiarity with banking systems and financial protocols
    
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