Sales Development Representative

Overview

About Orki

Orki is a rapidly growing AI company at the forefront of transforming customer engagement in the MENA region. Our core product is a sophisticated SaaS platform that provides AI Personal Account Executives (PAEs) to supercharge customer excellence, increase sales, and boost satisfaction for our clients.

What sets us apart is our foundation in AI that is built from the ground up with a deep cultural and linguistic understanding of Omani and GCC dialects and contexts. Backed by key partners like Omantel, NVIDIA, and Huawei, we are poised for explosive growth and are looking for foundational team members to drive our success.

The Role

We are looking for an energetic and tech-savvy Sales Development Representative (SDR) to be the first point of contact for our fastest-growing customer segment : SMEs and e-commerce businesses. You will be the engine of our growth, managing a high volume of inbound leads and trial sign-ups.

Your mission is to engage potential customers, understand their needs, and guide them through a "white-glove" onboarding experience that demonstrates the incredible value of our AI agents. You will be instrumental in converting interest into passion and trial users into loyal, paying customers.

Key Responsibilities

• Act as the first point of contact for all new leads and free trial customers, creating a positive and welcoming first impression of Orki.
• Engage prospects proactively and efficiently via WhatsApp, email, and phone to qualify their business needs.
• Provide personalized onboarding assistance during the free trial period, helping users connect their social channels and build their initial knowledge base from their website or documents.
• Clearly articulate the value of Orki's features, guiding users to their "aha!" moment and driving conversions to our paid plans.
• Manage and maintain a high-volume pipeline of leads in our CRM with accuracy and diligence.
• Schedule and conduct in-person meetings for high-potential local SMEs to build strong relationships and close deals.
• Serve as a crucial link between our customers and our product team, gathering feedback to help us build an even better platform.

Qualifications & Experience

Why You’ll Love Working at Orki

To Apply

Please click the "Apply" button on this post to begin the application process.

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