CHIEF OPERATING OFFICER
AJYAL HR Solutions & ServicesMuscat, Muscat Governorate, Oman4 days ago
Job descriptionDevelop and implement operational strategies that drive business growth and profitability by overseeing gold trading, currency exchange, vaulting, logistics, and risk mitigation; optimizing internal processes for efficiency, accuracy, and scalability; and monitoring daily trading operations, settlements, and liquidity management. Ensure full compliance with local and international financial regulations (AML / CFT, KYC, FX licensing, etc.) by collaborating with legal and compliance teams, maintaining robust internal controls, and managing operational risk assessments with effective mitigation strategies. Lead and manage cross‑functional teams across operations, trading, customer service, logistics, and technology by recruiting, training, and mentoring senior staff, while fostering a culture of continuous improvement and operational excellence. Collaborate with the CFO to manage operational budgets, cost control, and financial forecasting, while monitoring key KPIs and P&L contributions to identify opportunities for cost savings and revenue enhancement. Work with IT leadership to ensure systems enable secure, real‑time trading, vault management, and customer interactions, while leading digital transformation initiatives to streamline operations and enhance the customer experience. Support the CEO in developing and executing long‑term strategic plans while identifying and evaluating new business opportunities, partnerships, and geographic markets.
Job Purpose : will oversee daily operations, ensuring efficiency, compliance, and service excellence across global remittances, money exchange, gold, and FX trading. The ideal candidate is a hands‑on leader with industry expertise and a proven record of using technology to enhance operational performance and align processes with strategic goals.
Qualifications and Experience :
- Proven experience (10+ years) in a senior operations or executive role within currency exchange, banking, or financial services.
- In‑depth understanding of the precious metals and foreign exchange markets, including trading dynamics, market risks, and regulatory landscape.
- Bachelor’s degree in finance, Economics, Business Administration, or related field. MBA or relevant postgraduate qualification is preferred.
- Strong leadership and people management skills with the ability to drive performance across diverse teams.
- Familiarity with ERP systems, trading platforms, and real‑time transaction monitoring tools.
- Exceptional analytical, decision‑making, and problem‑solving skills.
- Outstanding communication and stakeholder management abilities.
Tasks and Responsibilities :
Note : We thank all applicants for their interest however only those candidates who are shortlisted will be contacted.
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Officer • Muscat, Muscat Governorate, Oman
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