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Assistant Manager HR Shared Services (Omanization Role)
ConfidentialMuscat, Muscat Governorate, Oman21 days ago
Job descriptionCoordinate with landlords, leasing agencies, and facility management teams for lease agreements, renewals, and maintenance. Ensure cost-effective and quality housing solutions for employees, managing budgets and vendor negotiations. Address employee concerns related to accommodation and take corrective actions when necessary. Conduct regular audits and inspections of company-provided accommodations to ensure safety and hygiene standards. Government Relations & Compliance Ensure timely processing of employment visas, renewals, and cancellations in coordination with relevant government authorities. Build and maintain strong relationships with government agencies (Ministry of Labor, Immigration, Municipality, etc.) to ensure compliance with local regulations. Stay updated on Omani labor laws and ensure company policies remain compliant with legal requirements. Support in resolving any legal issues related to employment, work permits, or residency concerns. Employee Relations & HR Support Ensure timely resolution of employee disputes, complaints, and workplace concerns, maintaining a positive work environment. Support HR investigations, disciplinary actions, and conflict resolution in collaboration with the HR Manager. Drive HR engagement initiatives, ensuring employees feel supported and valued. HR Projects & Strategic Support Participate in HR analytics and reporting, tracking key metrics for accommodation, government relations, and employee engagement. Assist in the implementation of new HR policies and procedures, ensuring smooth adoption by employees. Collaborate with cross-functional teams on HR transformation projects aimed at improving efficiency and employee experience. Vendor & Stakeholder Management Negotiate service contracts and ensure vendors meet service level agreements (SLAs). Coordinate with internal stakeholders to align HR Shared Services functions with business needs. Bachelor’s degree in business administration, Human Resources, or a related field 4–5 years of experience in HR Administration, preferably within the Food & Beverage industry Experience with Oracle HR systems is an advantage The position is open to Omani nationals only, in line with local employment regulations
Overview
Purpose of the Role : The Assistant Manager – HR Shared Services is responsible for overseeing accommodation management, government relations, and employee relations within Oman. This role ensures smooth operations in these key HR service areas while also supporting the HR Manager in various HR projects and initiatives.
What You’ll Own
- Accommodation Management
Oversee and manage employee accommodation, ensuring compliance with company policies and local regulations.
Handle all matters related to labor laws, immigration, visas, work permits, and residency renewals for employees in Oman.
Act as the first point of contact for employee queries and grievances related to HR services.
Support the HR Manager in executing HR projects, process improvements, and automation initiatives.
Manage relationships with external vendors, PROs, legal consultants, and government entities for HR-related services.
Qualification, Experience & Skills
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Assistant Manager Hr • Muscat, Muscat Governorate, Oman
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