Job Summary
Job Location
Muscat
Country
Oman
Education Qualification
Diploma or Secondary School Certificate
Experience
Fresh graduate or 1 year experience in a call center
Skill / Knowledge
- Good communication in Arabic and English
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
Nationality
Omani
Job Description
Managing large amounts of inbound calls in a timely mannerFollowing call center “scripts” when handling different topicsIdentifying customers’ needs, clarify information, research every issue and providing solutionsKeep records of all conversations in our call center database in a comprehensible wayManaging large amounts of inbound calls in a timely mannerFollowing call center “scripts” when handling different topicsIdentifying customers’ needs, clarify information, research every issue and providing solutionsKeep records of all conversations in our call center database in a comprehensible wayLast date to apply
09-Apr-2024
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