Business Analyst in Banking Domain with experience in Newgen’s BPM product

Overview

We have an urgent requirement for a Business Analyst in Banking Domain with experience in Newgen’s BPM product for a banking client in Oman.

Deep knowledge of agile practices, frameworks, and techniques. Strong understanding of bank’s implemented retail IBPS processes. Experience with agile planning and development tools (Atlassian-Jira, Confluence, Zephyr). Background in Newgen’s BPM product for branch process automation. Agile or scrum certification (e.g., CSM, CSP, CSPO, PSPO) is preferred. Excellent communication skills and strong banking domain experience are required.

Responsibilities

• Manage all the business analysis end-to-end for all change requests.
• Analyze, define, detail and ensure that documentation of business requirements has enough details to be developed as software.
• Serve as a liaison between business and IT teams by facilitating communication and determining software objectives that align with business needs.
• Complete understanding of business requirements and bank’s processes / systems; prioritize initiatives based on business needs.
• Translate business requirements into coherent, usable technology requirements and document them effectively.
• Elicit requirements using workshops, document analysis, surveys, business process descriptions, use cases, scenarios and workflow analysis.
• Evaluate business processes, anticipate requirements, identify improvements, and implement solutions.
• Decompose high-level information into detailed business requirement documents and analyze feasibility and impact of change requests.
• Act as liaison between business users and technical teams in analysis, design, configuration, testing and support; coordinate with the Scrum Master to align user story grooming tasks with sprint plans.
• Coordinate with business units, operations, technology, and support teams; capture change details, impact analysis, and expected process improvements.
• Prepare testing strategies and test cases / scenarios for UAT, sanity, regression, pilot, and related testing.
• Support agile initiatives and ensure changes comply with Information Security, Internal Controls, Compliance and Legal.
• Identify gaps during agile delivery phases and coordinate with stakeholders to address them; manage UAT testing with business users and report status.
• Prepare training materials and coordinate with the training department for end-user training; assist operations, branches, and business teams with functional queries.
• Gather critical information from stakeholders and publish MIS for business heads; manage final sign-off and migration to production.

Skills And Competencies

Qualifications

Seniorities and Employment

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