HR Generalist

Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience. Dubizzle Group is the largest classifieds player in emerging markets which operates leading brands in the Greater MENA, South Asia & Southeast Asia Regions.

As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As an HR Generalist, you will act as a trusted advisor to the business, providing operational HR support to enhance Dubizzle Oman's business performance. You will work closely with leadership to align HR initiatives with business goals, driving organisational effectiveness and employee engagement.

Responsibilities

In this role, you will :

• Responsible for the paperwork of new hires, including contractual, banking, and medical insurance;
• Coordinate and Administer training workshops, which fall part of the onboarding program;
• Manage the complete visa cycle for new hires, using platforms and portals relevant to the business units;
• Coordinate the relocation of new hires into the country;
• Responsible for the maintenance, administration and completion of internal HRMS (BambooHR);
• Ensure compliance with Oman labour laws and regulations, maintaining up-to-date knowledge of HR best practices;
• Serve as a link between management and employees by handling questions and helping resolve work-related problems;
• Provide current employees with information about policies, job duties, salaries, benefits, etc.
• Provide HR representation, support, and guidance during the PIP cycle and performance management issues, including disciplinary or information job chats / continuous conversations;
• Support focus groups across the organisation, implementation agenda, and recommend feedback and improvements;
• Support & coordinate with PRO to cancel / transfer visas and clear the immigration list;
• Conduct exit interviews and prepare the final settlement as per the Oman labour law;
• Represent dubizzle at Oman Labour regarding disputes, as and when required;
• Provide 24 / 48 hours response time, not limited to paperwork production, including salary certificates, PIP paperwork & performance paperwork;
• Provide monthly reports to the HR Manager, including visa headcount, quota, and other relevant information.
• Implement and manage HR policies and procedures, ensuring alignment with local legal requirements;
• Partner with business leaders to develop and implement HR strategies that align with and support business objectives.
• Drive organisational change initiatives, supporting business transformation and cultural change;
• Develop and implement strategies to enhance employee engagement and retention.
• Represent the company in country-level matters, including compliance, labour inspection, and governmental communication.
• Oversee the day-to-day management of office facilities to ensure a clean, safe, and efficient working environment.
• Coordinate with vendors and service providers for office maintenance, supplies, repairs, and utilities.
• Ensure office infrastructure (e.g., seating arrangements, meeting rooms, security systems) supports productivity and employee well-being.
• Manage the Facilities budget, including cost control for supplies, equipment, and facility expenses
• Act as the local point of contact for group leadership and external stakeholders (e.g., legal, government entities, auditors).
• Support country-specific projects, policies, and expansion plans.
• Coordinate with the finance team to manage local budgets, petty cash, and expense tracking.

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